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Guidance
Setting up a new service
Updated: 24 Nov 2022
Thinking about setting up a new service in response to homelessness? Read our guidance on things to consider when setting up a new provision and when it is best to work with an existing service.
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Guidance
Managing Accomodation
Updated: 05 Oct 2022
Meeting your responsibilities as a manager of building-based services.
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Guidance
Homelessness Winter Transformation Fund: Case studies from winter 2021-2022
Updated: 16 Sep 2022
A selection of case studies detailing how five grantees of the Homelessness Winter Transformation Fund 2021, used funding to transform their accommodation and support offer to people experiencing homelessness.
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Guidance
Learning from organisations on supporting young women
Updated: 21 Apr 2022
This document provides a summary of some of the key themes raised in Homeless Link’s initial conversations with organisations who have developed gender-informed approaches to supporting young women
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Guidance
Hepatitis C
Updated: 21 May 2025
Guidance on Hepatitis C including information on how it is transmitted, treatment, and what homelessness services can do to support at-risk groups.
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Guidance
Running an effective Day Service
Updated: 14 May 2025
Information and links to useful resources on approach and ethos, trauma-informed working, managing staff, funding and fundraising, data management and working in partnership.
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Guidance
Brain injury and homelessness
Updated: 08 May 2025
Recognising the links between brain injury and homelessness, and how services can help.
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Guidance
Transferring onto the UK's new e-Visa System
Updated: 16 Apr 2025
The UK Government is rolling out a new digital immigration system, which will replace all physical visas, such as biometric residence permit (BRP), visa vignette stickers or immigration ink stamps in passports, or biometric residence cards (BRC). The Government’s aim is for the visa system to be fully electronic by 2025. This guidance provides an overview of everyone impacted by these changes, what they need to do and by when.
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Guidance
Resources for partnership working, homelessness forums and homelessness & rough sleeping strategies
Updated: 04 Apr 2025
This document provides a quick guide about existing resources to support local partnership approaches to homelessness and rough sleeping, as well as those looking to develop effective local strategies.
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Guidance
Staff wellbeing in homelessness services
Updated: 28 Mar 2025
Information on factors that impact on staff wellbeing, including burnout, vicarious trauma, compassion fatigue and moral injury. Guidance is also provided on how staff can look after themselves, and what support homelessness services should offer to their staff.
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Guidance
Learning from Immigration Advice Programme
Updated: 26 Mar 2025
This briefing is aimed at those exploring how to deliver immigration advice for rough sleepers, be this from the perspective of local or central government, immigration advice services or homelessness sector service providers.
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Guidance
Safeguarding Adults Reviews
Updated: 10 Mar 2025
Guidance on Safeguarding Adults Reviews, including what they are, why to conduct them, the process, and learning from previous reviews.