Knowledge Hub

Meeting your responsibilities as a manager of building-based services.

A selection of case studies detailing how five grantees of the Homelessness Winter Transformation Fund 2021, used funding to transform their accommodation and support offer to people experiencing homelessness.

This document provides a summary of some of the key themes raised in Homeless Link’s initial conversations with organisations who have developed gender-informed approaches to supporting young women

Information and guidance on supporting people who use drugs, including how homelessness services can provide support, drug treatment pathways, and example organisational drugs policies.

Guidance on naloxone, including spotting the signs of overdose, how to acquire naloxone, and information regarding staff training.

People with uncertain or restricted eligibility due to their immigration status are at high risk of homelessness and destitution because they cannot access mainstream housing, welfare benefits and employment. Read our guidance and briefing documents here.

Guidance on Hepatitis C including information on how it is transmitted, treatment, and what homelessness services can do to support at-risk groups.

Information and links to useful resources on approach and ethos, trauma-informed working, managing staff, funding and fundraising, data management and working in partnership.

Recognising the links between brain injury and homelessness, and how services can help.

The UK Government is rolling out a new digital immigration system, which will replace all physical visas, such as biometric residence permit (BRP), visa vignette stickers or immigration ink stamps in passports, or biometric residence cards (BRC). The Government’s aim is for the visa system to be fully electronic by 2025. This guidance provides an overview of everyone impacted by these changes, what they need to do and by when.

This document provides a quick guide about existing resources to support local partnership approaches to homelessness and rough sleeping, as well as those looking to develop effective local strategies.

Information on factors that impact on staff wellbeing, including burnout, vicarious trauma, compassion fatigue and moral injury. Guidance is also provided on how staff can look after themselves, and what support homelessness services should offer to their staff.