Knowledge Hub

We have produced and compiled a set of up-to-date, practical guidance and resources to support housing providers to provide properties for Housing First services.

Guidance and resources to help support workers respond to the mental health needs of people experiencing homelessness.

Improving the housing and support offer for people who drink.

Myths or assumptions about women’s experience impact on most aspects of homelessness, from who is represented in the data, how services are commissioned and designed, and how the public treat women who are visibly homeless.

Homelessness Winter Transformation Fund 2020-21: Evaluation document

Young people’s experiences of homelessness vary. They are shaped by their own experiences of, and other people’s reactions to their circumstances and identity. These resources provide advice and information the services can use to tailor the support they offer to young people.

Psychologically Informed environments are designed and delivered in a way that takes into account the emotional and psychological needs of the individuals using them. These resources consider what this means for young people.

Explore how services can develop a gender-informed approach, in order to improve outcomes for the women they support.

When services are designed without considering how to cater to the diverse needs of people they support, those needs are often hidden.

How can services get the best from volunteers?

This briefing outlines the Universal Credit Easement Policy, how to request an easement, and provides a letter template for homelessness services to use when advocating for a client to obtain an easement on their claim.

This document sets out a range of steps to help you set up or review your local multi-agency meetings and structures. We hope it will help you to improve joint working locally.