Knowledge Hub

This bitesize learning series provides essential insights into grant applications, covering strategy, planning, and delivery.

This framework contains two self-reflection tools designed to support fidelity to the principles of Housing First in England.

A resource exploring how practitioners can facilitate safe transitions into adulthood with young people accessing homelessness services.

Four 30-minute videos for frontline staff working in homelessness services on Strengths-Based Practice including understanding the approach, how to focus strengths and goals, building relationships, and being consistent and building community

Guidance on working in collaboration with other agencies in multi-disciplinary team meetings or MDTs for people experiencing homelessness and multiple needs including examples of innovative approaches.

Guidance on developing a complaints policy for supported accommodation providers (including Registered Providers): what to include, good practice for supporting individuals to complain, and information about pre-complaints processes.

Improving local joint working to end homelessness.

Each Day Service should operate in line with its organisation’s mission and values, using clear guiding principles to ensure consistent and effective support. Homeless Link’s Principles for Day Services, developed with services across England, people with lived experience, Expert Link, and Housing Justice, provide a framework for effective practice.

This guide describes and gives good practice examples and approaches at each stage of the commissioning cycle, specifically for commissioning homelessness services.

Resources and guidance to help homelessness services run effective homelessness Day Services.

This page gives guidance on how homelessness services can help people to register to vote. Even if people do not have a permanent address they are still entitled to register.

This briefing outlines the process of applying for a Voter Authority Certificate. It is important that frontline workers in homelessness services and local authorities are aware of the process of application, so they are able to support individuals to exercise their right to vote.