Housing First fidelity assurance framework

This resource has been funded by MHCLG through the VCFS programme.

What is it and who is it for

The Housing First fidelity assurance framework includes two interactive tools designed to support Housing First services and commissioners to reflect upon fidelity to the Housing First principles.

• The first tool is for commissioners who are designing a Housing First service or who already have a service up and running.
• The second tool is for services that are delivering Housing First support.

Below the resource download you will find a series of bitesize learning videos introducing the framework and tools.

Why is it relevant

Housing First is an internationally evidenced, successful approach to supporting people experiencing multiple disadvantage, with potentially life-changing consequences. Services with high fidelity, or adherence, to the seven principles for Housing First in England, are proven to deliver the most effective outcomes.

Services without high adherence to the principles are less successful, and risk bringing the model into question and impacting the ability of policy and decision makers to understand and adopt it.

It is therefore vital that everyone involved in designing and delivering Housing First services understands the principles and is committed to embedding fidelity.

The Staying on Track framework can be used as a tool to help achieve this. It draws on lessons learned from the frameworks used in Scotland, Wales and for the English Housing First pilots and the recommendations of the dedicated task and finish group that met from October 2022 to March 2023.

Key takeaways

• The Staying on Track framework has been developed to support ‘fidelity by design’ and ‘fidelity by delivery’. Use of the framework requires collaboration between all those involved in designing and delivering Housing First services and the intention is that it becomes embedded in the ways of working.
• Achieving high fidelity to the Housing First principles is an ongoing journey. The framework can help by identifying the actions that need to be taken to improve fidelity and acting as a tool for self-reflection and learning. However, it is not an assessment, and there is no ‘pass’ or ‘fail’.
• It is important that people with lived experience are closely involved in the design and delivery of services, and therefore also in the self-reflection processes.

The framework can be downloaded below. It contains comprehensive guidance on how to complete the two self-reflection tools.

The resource is not a good practice guide and should be used in conjunction with other Homeless Link resources, including the Housing First Toolkit and the Housing First Principles.

Underneath the framework download, you can find the bitesize learning videos that introduce and demo the resource.

.

.

Bitesize learning: fidelity assurance framework

In this short series of three- to five-minute training videos, we introduce and demo the Housing First fidelity assurance framework and tools and explain their role in enabling adherence to the Housing First Principles.

• Session 1 provides an introduction to the Housing First Principles and the issue of fidelity.
• Session 2 looks at the purpose and contents of the fidelity assurance framework.
• Session 3 offers an explanation and demo of the commissioning self-reflection tool, and gives tips on how to use it.
• Session 4 gives an explanation and demo of the delivery services self-reflection tool, with tips on its use.