Knowledge Hub

A resource exploring how practitioners can facilitate safe transitions into adulthood with young people accessing homelessness services.

This page contains guidance for organisations looking to put together policies and procedures to manage the risk and impact of suicide.

This podcast and posters provide homelessness workers with advice on a range of ways to improve clients’ A&E experiences.

A practice development framework to support organisations to implement trauma-informed care in practice.

This page contains resources on how to better support people experiencing suicidal thoughts including leaflets and recorded presentations as well as a card to give directly to someone who may be at risk of taking their life.

People experiencing homelessness are at a higher risk of ending their lives by suicide than the general population. Homeless Link partnered with Groundswell, Pathway and EASL to develop these resources in order to prevent as many deaths as possible.

Practical information about trauma and psychologically informed approaches.

These resources are aimed at ensuring frontline staff receive person-centred support, in a psychologically informed way, including guidance on 1:1 meetings, inductions & understanding burnout, vicarious trauma & secondary traumatic stress.

A brief introduction into trauma informed care for volunteers.

Policies and practices gathered from other organisations that can be used as inspiration and guidance for other services.

Guidance for homelessness services on implementing reflective practice.

In recent years the sector has seen an introduction of a number of innovative approaches to supporting people who are experiencing homelessness; Psychologically Informed Environments, Trauma Informed Care, Housing First and strengths-based working to name a few. These are all different types of relationship-based approaches (we previously described them as positive approaches).