For Service Providers
Resources
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SWEP and winter provision toolkit
A toolkit to help local authorities and homelessness service providers develop suitable responses during the winter and periods of severe weather.
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Guidance for rough sleeping outreach services and volunteers
Guidance for frontline staff and managers working in rough sleeping outreach services and a printable information leaflet for new or existing volunteers for outreach services.
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National Homelessness Skills Framework
A Skills Framework for frontline roles in the homelessness sector which includes types of roles, services, and the knowledge, skills and behaviours required for each role.
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Recommendations for using personalised budgets
Read our learnings and recommendations from our focus group which discussed the use of personalised budgets in homelessness services.
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Transferring onto the UK's new e-Visa System
The UK Government is rolling out a new digital immigration system, which will replace all physical visas, such as biometric residence permit (BRP), visa vignette stickers or immigration ink stamps in passports, or biometric residence cards (BRC). The Government’s aim is for the visa system to be fully electronic by 2025. This guidance provides an overview of everyone impacted by these changes, what they need to do and by when.
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Service responses to hot weather
Case studies from different London boroughs who adapted their support for people sleeping rough during periods of extreme heat.
News
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News
Understanding the needs of the homelessness workforce in supporting autistic people experiencing homelessness
Read about the results from a survey which explored the needs of the homelessness workforce in supporting autistic people experiencing homelessness.
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News
How radical safeguarding can create systemic change for people experiencing homelessness
For Safeguarding Adults week, Gill Taylor, Strategic Lead for the Dying Homeless Project and independent Safeguarding Adult Review author, talks about the Radical Safeguarding Toolkit and encourages practitioners to challenge the status quo of harm and discrimination, and move towards anti-oppressive practice.
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News
Supporting people experiencing homelessness with diabetes
Read about a national partnership project which considered how to improve care for people experiencing homelessness with diabetes, with links to resources and free e-learning to support frontline workers.
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News
Mpox and homelessness
The UKHSA has produced some useful resources on understanding Mpox, including information about having conversations about Mpox with at-risk individuals, and what to do should a case be suspected.
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Introducing our new National Homelessness Skills Framework
Read about the development of our new National Homelessness Skills Framework, a tool for people who are thinking of joining the sector, those wishing to develop their skills within their current role, and for managers and HR/recruitment leads to support staff development.
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News
Taking a moment can save a life
For International Overdose Awareness Day (31st August), we are asking homelessness services to take a moment to consider the risks of overdose for people who use drugs, and how staff can respond to reduce drug-related deaths.
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Quarterly reflective space for outreach workers
Come along to our free interactive session for people working in rough sleeping outreach services. This session will focus on partnership working and effective data collection.
Online Free -
Housing First Fidelity Framework: self-reflection tool action plans
Community of Practice for Housing First practitioners and managers focused on using the new Housing First fidelity assurance framework.
Online Free