For Service Providers
Resources
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Providing pet-inclusive services
Guidance on the importance of being a pet-inclusive service, including a video discussing common misconceptions of pet-ownership and homelessness, with practical solutions to pet-inclusivity.
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Gambling and homelessness
Guidance on understanding gambling addiction, including the relationship between gambling and homelessness, signs to look out for, and ways frontline workers can support.
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Going Beyond: Homeless Link's practice podcast
Our podcast focusing on practice in the homelessness sector.
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SWEP and winter provision
Guidance and information to help local authorities and homelessness service providers develop suitable responses during the winter and periods of severe weather.
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Bitesize Learning: Managing challenging behaviour
9-part bitesize e-learning and further resources for frontline staff in homelessness services who are looking to build on their knowledge, skills and understanding of supporting people who exhibit challenging behaviours.
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Running an effective Day Service
Information and links to useful resources on approach and ethos, trauma-informed working, managing staff, funding and fundraising, data management and working in partnership.
News
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News
New resource published for frontline workers to help tackle the growing impact of liver disease
Kate Pitt, GP, writes about the growing rates of liver disease, how it disproportionately affects people experiencing homelessness, and shares a new resource developed to support frontline workers.
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News
Launch of consultation to expand access to naloxone
The government has announced proposals to widen access to naloxone, launching a UK-wide consultation that will run until 9th March 2026.
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News
First ever alcohol treatment clinical guidelines published
Developed by the Department of Health and Social Care, the aim of these guidelines is to promote and support good practice and improve quality of service provision, resulting in better outcomes for people who use alcohol problematically.
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News
New delivery framework published on co-occurring mental health and substance use
Developed jointly by the Department of Health and Social Care and NHS England, this new framework outlines how mental health, and drug and alcohol services should work together more effectively.
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News
A home is the only way to end homelessness
Alex Smith reflects on the inaugural European Housing First Partners Conference, held in Berlin in early November 2025.
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News
Have your say on a reformed Decent Homes Standard
The Government is currently consulting on a reformed Decent Homes Standard for social and privately rented homes. This could impact on providers of supported accommodation and other services that aim to end and prevent homelessness.
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Good Practice Learning Session: Supporting Young People
A free interactive session with our National Practice Development Team, focused on supporting young people.
Online Free -
Palliative Care and Homelessness
A free webinar exploring the importance of integrating palliative and end of life care within the homelessness sector.
Online Free -
Applying trauma-informed care in supported housing services
A free webinar to hear about the impact of applying trauma-informed care within supported housing services, featuring a premier of our new animation.
Online Free -
Good Practice Learning Session: supporting women experiencing homelessness
A free, interactive session led by our National Practice Development Team with a focus on supporting women experiencing homelessness.
Online Free -
Practice Innovation Forum - improving access to mental health support
Join our latest Innovation Forum focusing on ways to develop better access mental health support for people experiencing homelessness. Hear from speakers innovating in this area and use innovative thinking techniques to generate solutions to the challenges faced within your own local area.
Online Free -
Good Practice Learning Session: The Care Act and Safeguarding
A free interactive session with our National Practice Development team, focused on The Care Act and safeguarding.
Online Free