Improving Homelessness Services
Resources
-
Multi-disciplinary team meetings
Guidance on working in collaboration with other agencies in multi-disciplinary team meetings or MDTs for people experiencing homelessness and multiple needs including examples of innovative approaches.
-
Registering to vote with no fixed or permanent address
This page gives guidance on how homelessness services can help people to register to vote. Even if people do not have a permanent address they are still entitled to register.
-
Applying for a Voter Authority Certificate (Photo ID for voting)
This briefing outlines the process of applying for a Voter Authority Certificate. It is important that frontline workers in homelessness services and local authorities are aware of the process of application, so they are able to support individuals to exercise their right to vote.
-
Delivering integrated health and social care services for people experiencing homelessness
Best practice case studies illustrating how to deliver on the NICE guidelines around integrated services to reduce health inequalities.
-
Going Beyond: Homeless Link's practice podcast
Our podcast focusing on practice in the homelessness sector.
-
SWEP and winter provision
Guidance and information to help local authorities and homelessness service providers develop suitable responses during the winter and periods of severe weather.
News
-
News
Excellence Awards 2026: Winners Announced
Twelve homelessness services from across the UK have been named as winners in Homeless Link’s national Excellence Awards 2026, with a further eight organisations highly commended.
-
News
Putting Lived Experience at the Heart of Ending Homelessness
This page contains information about Voices for Homeless, a peer-led group that champions the voices and experiences of people with lived experience of homelessness, including it's work so far, upcoming projects, and useful recommendations for co-production.
-
News
Funding safer, inclusive homelessness support for LGBT+ young people nationwide from Henry Smith Foundation
Funding available to help homelessness organisations become safer and more inclusive for LGBT+ young people
-
News
Designing community into housing for positive, sustainable outcomes
Your Place discusses its innovative congregate Housing First model and its transformative outcomes for residents.
-
News
Stories That Change How You See a City: 15 Years of Unseen Tours
A member blog that highlights how a social enterprise has lived experience of homelessness at its heart. And read on for an invitation to an exhibition and an opportunity to collaborate.
-
News
Camden: Trauma informed personal passports
To help people experiencing homelessness to access services more effectively the Camden Homelessness System Partnership has devised a passport that can be used across services. This guest blog explains more.
-
Day Services Practice Forum : trauma-informed buildings
Join our Practice Forum for those working in, running or commissioning Day Services. This session will focus on how to apply a trauma-informed lens to your bulding.
Online over Zoom Free -
Day Services Practice Forum - trauma-informed safety
Join our Practice Forum for those working in, leading or commissioning Day Services. This forum will focus on applying trauma-informed practice to create a safe environment and reduce exclusions.
Online over Zoom Free -
Commissioners' Forum: Exploring the new Homelessness and Rough Sleeping Strategy
A free interactive session for Local Authority Commissioners of homelessness services. This session will focus on the new Homelessness & Rough Sleeping Strategy, with an opportunity to speak to representatives from MHCLG.
Online Free -
Outreach contact and support training
This training aims to help outreach workers deliver effective support interventions and achieve positive outcomes for people sleeping rough.
Online Members £145pp, Non-Members £185pp -
Commissioning homelessness services training
This course will provide an introduction to commissioning homelessness services and explore what is considered good practice in commissioning.
Online Members £91pp, Non-Members £131pp -
Commissioning homelessness services training
This course will provide an introduction to commissioning homelessness services and explore what is considered good practice in commissioning.
Online Members £91pp, Non-Members £131pp