Improving Homelessness Services
Resources
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Commissioning homelessness services
This guide describes and gives good practice examples and approaches at each stage of the commissioning cycle, specifically for commissioning homelessness services.
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Preventing evictions and abandonment
Practical guidance for people working in supported accommodation settings to prevent evictions and abandonments.
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SWEP and winter provision toolkit
A toolkit to help local authorities and homelessness service providers develop suitable responses during the winter and periods of severe weather.
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National Homelessness Skills Framework
A Skills Framework for frontline roles in the homelessness sector which includes types of roles, services, and the knowledge, skills and behaviours required for each role.
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Recommendations for using personalised budgets
Read our learnings and recommendations from our focus group which discussed the use of personalised budgets in homelessness services.
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How to make your homelessness service trauma-informed
A practice development framework to support organisations to implement trauma-informed care in practice.
News
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News
How can we utilise AI to get more people out of homelessness?
Seb Barker, COO of Beam writes about their AI tool ‘Magic Notes’ and how this can improve support for people experiencing homelessness.
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News
Reset Homelessness
Homeless Link is joining forces with Inside Housing, launching the Reset Homelessness campaign, which calls for a systemic review of homelessness funding in England, ahead of the Labour government’s first Spending Review in spring. See all the articles so far.
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News
Lived experience videos highlight key homeless health issues
New videos on suicide support, health conversations and dental care.
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News
Supported Housing (Regulatory Oversight) Act - Update
Our policy team are in close contact with MHCLG about the delayed consultation. Find out the latest position in this blog.
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News
Public Spending Review brings opportunity and risk
Homeless Link's Director of Social Change Fiona Colley reflects on what the Chancellor's recent announcements could mean for the funding of the homelessness sector.
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News
Celebrating homelessness services: Winners of Excellence Awards 2024
We are proud to announce the winners of this year’s Excellence Awards! Five services have been honoured for their innovative and impactful contributions to supporting people experiencing homelessness. An additional six organisations have been highly commended for their outstanding work
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Rural Community of Practice Session 5: A reflective space
Online -
Rural Community of Practice 4: Prevention, PRS, and Frontline Innovation
An interactive session with Homeless Link, English Rural, and the homelessness team from Calderdale in West Yorkshire
Online Free -
Under One Roof: Homeless Link's 2025 Summer Conference
Join the homelessness and supported housing sector for a two-day conference of learning, networking, and sharing solutions for preventing and ending homelessness.
East Midlands Conference Centre, Nottingham, NG7 2RJ From £230 per person -
Commissioning homelessness services: good practice webinar
A free webinar for Local authority commissioners/funders to share information about our guide on good practice in commissioning homelessness services, and feature guest speakers showcasing interesting examples of local authority practice.
Online Free -
Outreach contact and support
This training aims to help outreach workers deliver effective support interventions and achieve positive outcomes for people sleeping rough.
Online Members £131pp, Non-Members £173pp -
Anti-social behaviour: management and prevention
Develop your understanding of what is available to prevent and tackle anti-social behaviour (ASB) including how to empower clients to manage their behaviour and acquire skills for social living.
Online Members £131pp, Non-Members £173pp