Improving Homelessness Services

A toolkit to help local authorities and homelessness service providers develop suitable responses during the winter and periods of severe weather.

A Skills Framework for frontline roles in the homelessness sector which includes types of roles, services, and the knowledge, skills and behaviours required for each role.

Read our learnings and recommendations from our focus group which discussed the use of personalised budgets in homelessness services.

A practice development framework to support organisations to implement trauma-informed care in practice.

Resources for homelessness services on how to meet the needs of trans people, and adapt services to make them more inclusive.

This briefing outlines the process of applying for a Voter Authority Certificate. It is important that frontline workers in homelessness services and local authorities are aware of the process of application, so they are able to support individuals to exercise their right to vote.