Knowledge Hub

A practice development framework to support organisations to implement trauma-informed care in practice.

This document details the core principles required for designing and delivering rough sleeping outreach services in England.

A toolkit to help local authorities and homelessness service providers develop suitable responses during the winter and periods of severe weather.

Guidance for frontline staff and managers working in rough sleeping outreach services and a printable information leaflet for new or existing volunteers for outreach services.

The UK Government is rolling out a new digital immigration system, which will replace all physical visas, such as biometric residence permit (BRP), visa vignette stickers or immigration ink stamps in passports, or biometric residence cards (BRC). The Government’s aim is for the visa system to be fully electronic by 2025. This guidance provides an overview of everyone impacted by these changes, what they need to do and by when.

A Skills Framework for frontline roles in the homelessness sector which includes types of roles, services, and the knowledge, skills and behaviours required for each role.

Read our learnings and recommendations from our focus group which discussed the use of personalised budgets in homelessness services.

Guidance on Roma homelessness with links to free training for homelessness service providers who support Roma communities.

Case studies from different London boroughs who adapted their support for people sleeping rough during periods of extreme heat.

This briefing provides ‘Top Tips from the Frontline’ on influencing for change in the response of systems and services to women’s homelessness.

We have produced and compiled a set of up-to-date, practical guidance and resources to support the delivery of successful Housing First services.

An overview of key ideas and principles.