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It is almost certain that your job requires you to influence people on a daily basis. This may take the form of getting people to do things; inspiring others to buy into something; motivating your team; or selling an idea. Whatever the context, being able to positively influence is an essential management and leadership skill.  Successful influencers know that the key to influencing is understanding how to communicate effectively and using the right tool, with the right person at the right time.  It is not about working harder but working smarter.

Who is this course for?

This course is tailored for teams within homelessness and supported housing. It is ideal for:

  • Managers of Housing Options Team
  • Officers being considered for a management or ‘acting up’
  • Other Managers or Team Leaders.

What will your team learn?

Through this course your team will:

  • Understand what influencing is and importance of influencing in their role, evaluating strengths and areas for development
  • Explore the communication process, including how people think, process information, and the role of emotions and Emotional Intelligence
  • Review and develop core communication and interpersonal skills, emphasising authenticity and active engagement's impact on influence and motivation
  • Learn various influencing styles and their application for achieving improved outcomes
  • Translate theoretical learning into practical application, strategising how to implement newfound knowledge in the workplace
  • Achieve desired outcomes more easily and sell ideas, points of view, or proposals more successfully

How will it be delivered?

This one-day course can be booked for a team of up to 16 for in-person training or up to 20 for online training.

If you need something different, we can tailor the course delivery to suit your situation, with some potential adjustments in cost.

How much will it cost?

Non-members: £1,400

Members: £990

Please note, if you're opting for in-person training, the expenses of the trainer (e.g. travel to your location) will be added to your invoice.

We are a social enterprise so choosing training with us not only equips your team with vital skills but also fuels impactful research and campaigns, so every purchase goes back into ending homelessness.

Ready to take the next step?

To book or if you'd like to find out more:
Email: training@homelesslink.org.uk
​Call: James at 07375 042 815 or Hannah at 07939 967 209

Terms and conditions

Email the training team