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This course will have two main focuses. First we will look at the dynamics of domestic abuse, helping you to understand what domestic abuse looks like and how it impacts on service users. The course also aims to increase your confidence in responding to domestic abuse, giving you practical tools and skills to support service users, reduce risk and increase safety.

Using a range of case studies and real life examples of service users who are living in supported accommodation, or are street homeless, the course will explore the complexities of identifying and responding to domestic abuse in these settings, especially where service users are likely to have multiple needs. Delegates will leave the course with practical tips and tools that they can use in their everyday working practice.

Who is this course for?

  • Frontline homelessness workers with basic or limited knowledge of domestic abuse.
  • Frontline homelessness workers with little experience in the field.
  • Staff from other sectors who have contact with homeless people/people with complex needs.

What will you learn?

At the end of the day you will:

  • Know the definition of domestic abuse and be able to recognise key forms of domestic abuse and what this might look like in your service.
  • Understand how domestic abuse interacts with other forms of disadvantage, and how this creates barriers to support.
  • Feel more confident working out who is doing what to who, and have better awareness of perpetrators in your services.
  • Feel more confident talking with survivors about abuse, identifying risk and taking action e.g. referring on, safety planning etc.

Delegates will be provided with a handbook of resources.

Please note: due to the sensitive nature of this training course, delegates might feel anxious or upset by some of the course content if it relates to their own experiences. It is essential that they are aware of the course content beforehand, in order to be emotionally prepared for the day. Please ensure that all delegates read this course outline ahead of the training. They will be able to step out during the session if needed. There is no requirement for delegates to share personal experiences on this course.

Developed and delivered in partnership with Standing Together against domestic abuse


Face to face: One-day course
Online: Three 1.5 hour modules delivered in one day

Online learning

Each course is delivered over three 1.5-hour modules in one-day at the following times:

Module 1- 9:30am-11am
Module 2- 12pm-1:30pm
Module 3- 2:30pm-4pm 

We can be flexible on the above delivery model if needed, but an additional cost may be incurred. 

If you would like to discuss our online training offer in more detail, please use the following contact information below:
Email: training@homelesslink.org.uk
​Call: James on 07375 042 815 or Sharelle on 07881921476

Costs for one full-day face to face course or three 1.5-hour online modules

This course can be booked for a team of up to 16 for face to face training or up to 20 for online training: 

Members face to face: £940 plus Trainer expenses
Members online: £940 - no Trainer expenses

Non-members face to face: £1,335 plus Trainer expenses
Non-members online: £1,335 - no Trainer expenses