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Develop your understanding of the statutory duties the council may owe the people you support, including the duties of the Homelessness Reduction Act.

Who is this course for?

This course is designed for managers and frontline staff in the homelessness and supported housing sector who need support to navigate what statutory duties their clients may be owed by the council.

What will your team learn?

Through this course, your team will:

  • Describe the key duties owed by the council including the duties of the Homelessness Reduction Act
  • Identify how to make a homeless application to the council, including the timing and procedures involved in their investigation
  • Outline the duties owed to prevent and relieve homelessness and how they are brought to an end
  • Consider the requirements for carrying out an assessment of housing needs and producing personal housing plans
  • Discuss the five key areas investigated: eligibility for assistance, homelessness, priority need, intentionality and local connection
  • Evaluate how to best support clients achieve their best housing outcome
Although the content was quite technical, I found it engaging and interesting. I was really appreciative of the real-life examples the trainer was able to bring from her own career and experiences. (Calum, Crisis)

How will it be delivered?

This one-day course can be booked for a team of up to 16 for in-person training or up to 20 for online training.

If you need something different, we can tailor the course delivery to suit you, with some potential adjustments in cost.

How much will it cost?

Non-members: £1,400

Members: £990

Please note, if you're opting for in-person training, the expenses of the trainer (e.g. travel to your location) will be added to your invoice.

We are a social enterprise so choosing training with us not only equips your team with vital skills but also fuels impactful research and campaigns, so every purchase goes back into ending homelessness.

Ready to take the next step?

To book or if you'd like to find out more:
Email: training@homelesslink.org.uk
​Call: James at 07375 042 815 or Hannah at 07939 967 209

Terms and conditions

Email the training team