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This training was funded by the Ministry of Housing, Communities and Local Government (MHCLG) as part of the Rough Sleeping Initiative (RSI) to reduce the number of people sleeping rough in England.

Developed by Homeless Link with contributions from member organisations and people with lived experience of street outreach.

Who is this course for?

This training is suitable for anyone looking to deliver effective support interventions and achieve positive outcomes for people sleeping rough.

What will you learn?

On completion of this course you will:

  • Able to plan and carry out outreach shift, including safety/risk assessment and welfare checks
  • Understands what is meant by assertive and person-centred support
  • Able to describe common routes on to the streets and common support needs of people sleeping rough
  • Able to recognise and respond to individual needs
  • Able to describe a range of potential support offers to end rough sleeping

Content: shift planning, safety, urban/rural outreach, routes to the street, common support issues, what assertive outreach means in practice, needs assessment and support planning.

Delegates will receive a copy of the presentation, the workbook and case studies.


Face to face: One-day course
Online: Three 1.5 hour modules delivered in one day

Online learning

Due to the current Covid19 pandemic we are delivering our face to face courses online via the Zoom platform. Each course is delivered over three 1.5-hour modules in one-day at the following times:

Module 1- 9:30am-11am
Module 2- 12pm-1:30pm
Module 3- 2:30pm-4pm 

We can be flexible on the above delivery model if needed, but an additional cost may be incurred. 

If you would like to discuss our online training offer in more detail, please use the following contact information below:
Email: training@homelesslink.org.uk
​Call: James on 07375 042 815 or Sharelle on 07881921476

Costs for one full-day face to face course or three 1.5-hour online modules

This course can be booked for a team of up to 16 for face to face training or up to 20 for online training: 

Members face to face: £885 plus Trainer expenses
Members online: £885 - no Trainer expenses

Non-members face to face: £1,260 plus Trainer expenses
Non-members online: £1,260 - no Trainer expenses