As a manager or supervisor this course will help you to develop your staff through regular formal supervision, leading to improved outcomes for your organisation.
Who is this course for?
Any manager or team leader in the homelessness and supported housing sector, who has responsibility for line management and conducting one-to-ones or supervisions.
What will your team learn?
Through this course, your managers will:
- Know how to build effective, supervisory relationships with the staff you manage
- Be able to apply sound supervision systems and processes
- Know how to record and measure the outcomes achieved by your staff team and ensure targets are met
- Know how to set achievable objectives, monitor staff performance and deal with any performance issues appropriately
- Be able to plan and meet learning and development objectives for your staff and ensure they are able to progress
- Be able to engage your staff through dynamic supervision sessions
- Have an improved understanding of professional boundaries, emotional intelligence and staff motivation
- Know how to manage diverse staff groups who may have different communication and learning styles
- Know how to achieve positive outcomes for clients through improving the performance of your staff
- Understand when and how to empower, coach, stretch, delegate and direct
How will it be delivered?
This one-day course can be booked for a team of up to 16 for in-person training or up to 20 for online training.
If you need something different, we can tailor the course delivery to suit you, with some potential adjustments in cost.
How much will it cost?
Non-members: £1,400
Members: £990
Please note, if you're opting for in-person training, the expenses of the trainer (e.g. travel to your location) will be added to your invoice.
We are a social enterprise so choosing training with us not only equips your team with vital skills but also fuels impactful research and campaigns, so every purchase goes back into ending homelessness.
Ready to take the next step?
To book or if you'd like to find out more:
Email: training@homelesslink.org.uk
Call: James at07375 042 815 or Hannah at 07939 967 209