Resources for frontline workers
Holding conversations
One of the most important things you can do as a frontline worker is hold conversations with clients about their health.
Find out moreCovid-19
Whilst the pandemic might be behind us, COVID-19 is still very much here. We also have resources related to promoting vaccine uptake amongst vulnerable people.
Find out moreManaging medication
One of the hardest things for services is managing medication. This briefing is invaluable.
Find out moreSpecific conditions
Over the years we have built up briefings on specific conditions. See for example:
Mental health
There is a very high proportion of people who have been homeless who have a mental health challenge. Homeless Link has a number of materials that might be helpful for you when dealing with clients.
Find out moreSpeech and language
Frontline workers will always know that speech and language can be a challenge with clients. This webinar helps staff to understand their clients needs.
Find out moreOutreach workers
For outreach workers in particular, we have recorded two webinars and created a set of outreach principles.
Find out moreDentistry
Gaining access to appropriate dentistry can be particularly challenging for people who have been homeless. See these specially created resources.
Find out moreUnderstanding mental capacity
This is a very challenging area, and our webinar and accompanying slides can be very helpful.
Find out moreSuicide
We have created resources related to supporting people experiencing suicidal thoughts.
Find out moreA&E support
Resources including a podcast to help support workers improve Accident and Emergency experiences and care for their clients.
Find out moreResources for managers
Encouraging health conversations
You will want to support your frontline workers to have conversations about health with clients. This "7 minute briefing" shows how to do that along with a template for a workshop that you can run.
Find out moreImplementing policies for suicide prevention
We have produced guidance for organisations who are developing suicide prevention policies.
Find out more