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Psychologically Informed Environments (PIE)

The PIE framework was developed as a guide to help organisations identify what they need to do to ensure their services effectively meet the psychological needs of those accessing and working in them

1. Developing a psychological framework

Allowing services to have a shared understanding of, and response to, the people they support.

2. The physical environment and social spaces

Adapted to improve the space available to engage and support people in the service.

3. Staff training and support

Enables workers to move away from crisis management and work in a more therapeutic and planned way.

4. Managing relationships

Help staff and clients self-manage their emotional and behavioural responses to triggering events.

5. Evaluation of outcomes

Enable staff and clients to evaluate their effectiveness, for ongoing development, and to evidence service impact.

Practical information about a psychologically-informed approach

Trauma Informed Practice and Psychologically Informed Environments (PIE) are related and complementary approaches to service delivery for people with complex needs. Both aim to improve the psychological and emotional well-being of people accessing, or working in, services.

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Psychologically Informed Management

We have developed a suite of resources aimed at ensuring frontline staff receive person-centred support, in a psychologically informed way. Alongside these, we have created resources on understanding burnout, vicarious trauma and secondary traumatic stress.

Download our resources here

Embedding a psychologically-informed approach

Good, accessible, clear and up to date policies and procedures can help services to embed good practice. If you need more support reviewing, creating or refreshing your policies to embed a psychologically-informed approach in your service, speak to our consultancy team.

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