Knowledge Hub

Guidance on how to support people accessing homelessness services to request an assessment under the Care Act, how eligibility for social care is determined, and what happens once a decision is made.

Read our guidance on how to engage with landlords to find accommodation in the private rented sector, along with tips on how to support individuals to maintain their tenancies.

Guidance on COVID-19 testing and vaccination in homelessness settings over the winter period, with links to specialist organisations for further information and guidance on different aspects of COVID-19.

This page contains resources on how to better support people experiencing suicidal thoughts including leaflets and recorded presentations as well as a card to give directly to someone who may be at risk of taking their life.

To accompany the gendered lens guide, Homeless Link have produced a series of short (5-10min) videos to help services look at each different lens.

This page contains guidance for organisations looking to put together policies and procedures to manage the risk and impact of suicide.

Policies and practices gathered from other organisations that can be used as inspiration and guidance for other services.

How can homelessness accommodation and support services work positively with couples? Read our guidance on Universal Credit and Housing Benefit claims for couples.

Guidance for homelessness services on implementing reflective practice.

Improving local joint working to end homelessness.

This page holds collected resources to support anyone interested in becoming strengths-based.

Young people’s rights to support and housing are often different to adults. These resources unpick legislative frameworks affecting young people’s housing pathways and explain the different roles agencies, services and individuals have when responding to youth homelessness.