Consultancy

How we can help

We bring specialist homelessness and supported housing experience and a deep understanding of how services operate in practice. We’re here to help you solve problems so you can focus on supporting people.

We help you:

Plan with confidence – create strategies that are clear, realistic, and achievable
Improve services – spot gaps, fix issues, and make your services more effective
Support your teams – strengthen staff, Boards, and leadership so everyone works better together
Design new services – turn ideas into practical, working solutions
Embed best practice – put trauma-informed, people-centred approaches into action

Support for Local Authorities

We understand the pressures Local Authorities face designing strategies, commissioning high-quality services, and delivering results with limited resources.

We can help you:

Create Homelessness and Rough Sleeping Strategies that are practical and achievable
Review commissioned services to improve effectiveness
Evaluate programmes using robust, mixed-methods research
Design new services that are realistic and deliverable
Support leadership teams to improve decision-making and collaboration

Support for homelessness organisations

We also work with charities and organisations tackling homelessness, helping to manage growing demand, funding pressures, and organisational complexity while delivering high-quality services.

We can help you:

Develop organisational strategies that bring staff and Boards together
Create or update practical, person-centred policies
Evaluate your services to highlight strengths, bolster effectiveness and demonstrate impact
Guide you through the process of becoming a Registered Provider of Social Housing
Design new services that are safe, effective, and sustainable
Strengthen Boards and leadership teams
Conduct staff surveys to understand morale, needs, and workforce challenges
Embed trauma-informed practice across your organisation

Our services include:

Homelessness and Rough Sleeping Strategies

Develop or refresh strategies that actually work

Service Reviews and Commissioning Support

Independent assessments to improve outcomes and value for money

Policy Reviews and Development

Create practical, trauma-informed policies staff will actually use

Service Design

Turn new ideas into deliverable, sustainable services

Organisational Strategies

Clarify your mission, vision, values, and long-term goals

Evaluations

Constructive assessments highlighting strengths and areas to improve

Staff Surveys

Understand morale, needs, and workforce challenges

Staff Team Support and Away Days

Facilitate reflective, energising sessions

Becoming a Registered Provider of Social Housing

Step-by-step guidance on governance, compliance, and readiness

Trauma-Informed Practice

Whole organisation training and guidance to embed trauma-informed approaches across your organisation

Our team

Our consultancy team is made up of in-house experts dedicated to supporting organisations every step of the way. We work closely with you from scoping the challenge to delivering practical, sustainable solutions.

We also draw on a network of experienced associates who have worked across frontline and strategic roles in Local Authorities and charities. This means we can match you with the right person for your organisation and tailor our approach to your specific needs.

In addition, we can tap into the wider expertise across Homeless Link, giving us a deep understanding of what works and why. Our focus is always on practical, evidence-based advice that helps you embed lasting change and improve outcomes for people experiencing homelessness.

Meet our consultants

Why work with us

Benefit from our deep sector knowledge and unique access to data like the London CHAIN rough sleeping database and the Homeless Health Needs Audit, ensuring your strategy is always evidence-based.
We can connect your project to the broader intelligence and policy influence of Homeless Link, providing advice that is current, compliant, and positioned for future sector developments.
Unlike general consultancies, we are rooted in the mission to end homelessness. Our advice is always trauma-informed, ethical, and focused on delivering better outcomes for the people you support.
Our recommendations are always realistic and actionable, based on a clear understanding of the resource constraints and operating environments of Local Authorities and frontline charities.
We choose the best fit for your challenge from our dedicated team of in-house experts and our vast network of Associate Consultants, all of whom have significant experience in strategic and operational roles across the sector.

Case studies

Pricing

Our consultancy is priced on a project-by-project basis to ensure you only pay for the exact expertise you need. Get in touch to talk through your requirements and we’ll put together a tailored proposal with no obligation.

How it works

Understand your needs: We start with a discussion to fully understand your organisation's challenges and clearly define the goals for the project.
Expert match and proposal: We select the best consultant, from our in-house team or Associate network, and provide you with a clear, tailored proposal and cost estimate.
Project delivery: Your consultant delivers the agreed-upon work, sticking to established milestones and maintaining open communication.
Actionable results and follow-up: We deliver final, practical recommendations and check in afterwards to ensure the successful, long-term impact of the project.