What we offer

We provide personalised support from the strategic - strategy development, business planning, service evaluation, commissioning, and workforce development - through to the operational, such as updating policies and procedures, and rent setting.

Strategy

We develop strategies for organisations and local authorities including homelessness and rough sleeping strategies and organisational strategies.

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Governance

We work with organisations to develop their internal governance including facilitating staff away days, developing board procedures and supporting organisations to become more financially resilient.

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Policies

Working with organisations to update or develop new internal policies to ensure they are in line with best practice is the most popular consultancy choice for our members.

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Evaluations and Reviews

Our Consultants carry out a broad range of evaluations and reviews including evaluating project impact, reviewing service performance and internal policy reviews.

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Tailored to your organisation

We have experience working with large and small providers from local authorities to the smallest charities, and with commissioners and service providers.

In the video below, Chief Executive of Mildmay Hospital, Geoff Coleman, tells us about his experience using Homeless Link's consultancy service.

We can support your organisation to become trauma-informed

We offer comprehensive training and consultancy services designed to upskill your staff, embed good practices, and align your policies and procedures with Trauma-informed principles.

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Case studies

Delivered by experts

We can connect you with homelessness experts across the country. We work with a network of associate consultants so we can tailor the work to your organisation and choose the perfect match according to their background.

Our consultants bring many years of operational and consultancy experience as well as a strong understanding of the sector in which we work, and an empathy with the daily challenges that staff face. 

We have consultants at Analyst, Associate and Senior Associate levels. Below is a list of some of our current consultants, you can request someone specific or we can match with someone based on your needs.

  • Brian-Matthews

    Brian Matthews

    Brian has over 35 years of experience in supported housing and homelessness, working for housing associations, the voluntary sector and local authorities. From 2003-2023, Brian worked for LB Camden, initially as a Supporting People Lead Officer and more recently as Head of Housing Commissioning and Partnerships. In these roles, Brian was closely involved in the development of new services and programmes including Pathway hostels, Housing First services, and a three-year Homelessness System Transformation Programme.
  • helen-lewis

    Helen Lewis

    Helen has worked in the housing and homelessness sector since the early 1990s. She is an expert in rough sleeping and single homelessness issues. Helen has worked extensively in voluntary sector homelessness organisations including Shelter and Thames Reach. Helen has provided consultancy services since 2004 – completing a wide range of projects for central, regional and local government, CCGs, homelessness organisations and housing associations.
  • karen-patten

    Karen Patten

    Karen has over 30 years in the care and housing support sector. An experienced consultant, in recent years, Karen has focused on policy development and quality monitoring and reviewing homelessness services, rough sleeper services and mental health provision.
  • laura-paterson

    Laura Paterson

    Laura has over 20 years of experience working within the housing sector with a particular focus and specialism towards housing options, homelessness, rough sleeping, housing policy and housing advice disciplines. Laura has been a Housing Consultant for the last seven years.
  • Mark Goldup

    Mark Goldup

    Mark has 40 plus years experience of working in the housing care and support field, the last 25 years as a freelance consultant. He worked initially for 11 years for Stonham Housing Association at operational and policy levels. His work has involved working in a number of sectors but in recent years most of his experience is in relation to the development of policy and provision to reduce the risk of homelessness and find effective routes out of homelessness.
  • peter-brooks

    Patrick Fowler

    Pat has around 30 years’ experience in the housing, health, care, criminal justice and voluntary sectors, progressing from frontline to senior and strategic management, always placing the person at the centre. He has dedicated his career to working in partnership with individuals, carers, providers and commissioners to co-produce services that have responded to changing needs and aspirations, Government policy and funding constraints, developing services in a variety of areas including older persons, homelessness, mental health, substance misuse, people leaving prison, dementia, refugees and people seeking asylum.
  • peter-brooks

    Peter Brooks

    Peter is a supported housing consultant working with a large number of registered providers, voluntary organisations, government departments and local authorities with the main focus on finance, including budgeting, financial projections, appraisals, accounting, reporting and statistical analysis.
  • Roger-Clark

    Roger Clark

    Roger has worked with people affected by homelessness for 24 years including in senior positions at DePaul UK, The Passage and West London Mission. Roger has undertaken governance service reviews, restructured operations, created a Quality Framework for policies and procedures, written new strategic plans and created new missions, visions and values for organisations. As a consultant, Roger aims to use his experience to help organisations to take stock, be aware of their compliance, deliver good services and strive for excellence in their strategy and operations.

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Sophie Price

Head of National Consultancy Development

Sophie coordinates a wide range of tailored support to the sector including research, evaluations and strategies.