What we offer
Strategy
We develop strategies for organisations and local authorities including homelessness and rough sleeping strategies and organisational strategies.
Find out moreGovernance
We work with organisations to develop their internal governance including facilitating staff away days, developing board procedures and supporting organisations to become more financially resilient.
Find out morePolicies
Working with organisations to update or develop new internal policies to ensure they are in line with best practice is the most popular consultancy choice for our members.
Find out moreEvaluations and Reviews
Our Consultants carry out a broad range of evaluations and reviews including evaluating project impact, reviewing service performance and internal policy reviews.
Find out more
Case studies
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Supporting Rother District Council's collaborative homelessness and rough sleeping strategy
In July 2024, we supported Rother District Council to carry out a refresh of their homelessness and rough sleeping strategy.
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Improving Supported Exempt Accommodation in Derby: A journey towards quality and safety
We partnered with Derby City Council to help them gain a clearer understanding of supported housing in their area; in this case study, they share valuable insights and key lessons from the project.
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Supported Housing Needs Assessment for Hull City Council
Homeless Link Associate, Mark Goldup, gives an overview of working with Hull City Council to understand the need for supported housing in the area.
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Implementing trauma-informed approaches across Emmaus UK communities
We teamed up with Emmaus UK to explore the use of, and make recommendations regarding the application of psychologically informed environments, trauma-informed care, and strength-based practices, across 29 communities in England, Wales, and Scotland.
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Building trauma-informed and strengths-based practice at Emmaus Oxford
We spoke to Emmaus Oxford CEO Eddie about embedding a psychologically informed environment, trauma-informed care, and strength-based practices in their service.
Delivered by experts in homelessness
Our consultancy team is made up of in-house experts dedicated to supporting organisations throughout the project. We work closely with you from scoping the challenge to delivering practical, sustainable solutions.
We also draw on a network of experienced associates who have worked across frontline and strategic roles in homelessness charities, housing associations and local authorities. This means we can match you with the right person for your organisation and tailor our approach to your specific needs.
In addition, we can tap into the wider expertise across Homeless Link, giving us a deep understanding of what works and why. Our focus is always on practical, evidence-informed advice that helps you embed lasting change and improve outcomes for people experiencing homelessness.
Our in-house specialists
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Sophie Price
Head of Consultancy
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Siân Morris
Consultant
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Sarah Longwill
Consultant
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Lili Lainé
Senior Research Consultant
Our associate network
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Roger Clark
Roger has worked with people affected by homelessness for 24 years including in senior positions at DePaul UK, The Passage and West London Mission. Roger has undertaken governance service reviews, restructured operations, created a Quality Framework for policies and procedures, written new strategic plans and created new missions, visions and values for organisations. As a consultant, Roger aims to use his experience to help organisations to take stock, be aware of their compliance, deliver good services and strive for excellence in their strategy and operations. -
Brian Matthews
Brian has over 35 years of experience in supported housing and homelessness, working for housing associations, the voluntary sector and local authorities. From 2003-2023, Brian worked for LB Camden, initially as a Supporting People Lead Officer and more recently as Head of Housing Commissioning and Partnerships. In these roles, Brian was closely involved in the development of new services and programmes including Pathway hostels, Housing First services, and a three-year Homelessness System Transformation Programme. -
Helen Lewis
Helen has worked in the housing and homelessness sector since the early 1990s. She is an expert in rough sleeping and single homelessness issues. Helen has worked extensively in voluntary sector homelessness organisations including Shelter and Thames Reach. Helen has provided consultancy services since 2004 – completing a wide range of projects for central, regional and local government, CCGs, homelessness organisations and housing associations. -
Karen Patten
Karen has over 30 years of expertise within the care and housing support sector. As an experienced consultant, she focuses on policy development and quality monitoring. Her recent work involves reviewing homelessness services, rough sleeper initiatives, and mental health provision to ensure high standards and effective service delivery. -
Mark Goldup
Mark has 40 plus years experience of working in the housing care and support field, the last 25 years as a freelance consultant. He worked initially for 11 years for Stonham Housing Association at operational and policy levels. His work has involved working in a number of sectors but in recent years most of his experience is in relation to the development of policy and provision to reduce the risk of homelessness and find effective routes out of homelessness. -
Patrick Fowler
Pat has around 30 years’ experience in the housing, health, care, criminal justice and voluntary sectors, progressing from frontline to senior and strategic management, always placing the person at the centre. He has dedicated his career to working in partnership with individuals, carers, providers and commissioners to co-produce services that have responded to changing needs and aspirations, government policy and funding constraints, developing services in a variety of areas including older persons, homelessness, mental health, substance misuse, people leaving prison, dementia, refugees and people seeking asylum.
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