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Trauma-informed care (TIC)

You've come from the skills framework. Here are some learning and development recommendations for working in a trauma-informed way.

The understanding of the impact, principles and application of trauma-informed care. Delivering services that promote safety and empowerment while being sensitive to individuals, helping to create a supportive and healing environment.

Team Training

Our team training is delivered live online or in-person by an expert Trainer. You'll be given the opportunity to understand what trauma-informed care is and how you can work in a trauma-informed way to better support people who access your service.

  • Team Training Course

    Trauma-informed: Theory and principles

    This introductory course for frontline staff explores Complex Trauma and its impact on service users and introduces delegates to why a trauma-informed approach is vital when working with individuals with complex needs.

    • Improving Homelessness Services
    • Trauma-Informed
    • Mental Health
  • Team Training Course

    Trauma-informed: In practice

    Designed as a follow-up course to Trauma-informed: Theory and Principles, this course provides frontline workers with an evidence-based approach to working in a trauma-informed way.

    • Improving Homelessness Services
    • Trauma-Informed
    • Mental Health
  • Team Training Course

    Trauma-informed: For managers

    This course will provide an overview of complex trauma and explore how a trauma-informed approach can be safely and effectively implemented by managers across their teams.

    • Improving Homelessness Services
    • Trauma-Informed
    • Mental Health

Resources

Our free resources include guidance on how to make your homelessness service trauma-informed, how to implement reflective practice into your service, a webinar explaining the basics of TIC and resources on being a Psychologically Informed manager.

  • How to make your homelessness service trauma-informed

    Updated: 18/11/24

    A practice development framework to support organisations to implement trauma-informed care in practice.

  • Trauma-Informed Care and Psychologically Informed Environments

    Updated: 08/5/25

    Practical information about trauma and psychologically informed approaches.

  • Psychologically Informed Management

    Updated: 07/2/25

    These resources are aimed at ensuring frontline staff receive person-centred support, in a psychologically informed way, including guidance on 1:1 meetings and inductions.

  • A basic introduction to Trauma-informed Care

    Updated: 18/3/24

    A brief introduction into trauma informed care for volunteers.

  • Reflective practice in homelessness services

    Updated: 18/10/23

    Guidance for homelessness services on implementing reflective practice.

Skills Framework Levels

To find out more about the four levels associated with understanding trauma-informed care, take a look at the skills framework.

Find out more about upcoming learning and development opportunities.

Subscribe to our weekly Skills Link newsletter to find out when new courses are added to the public training programme and when new resources are released.

Contact

Contact us

Company number 04313826

Charity number 1089173

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