Knowledge Hub

Guidance for homelessness services on implementing reflective practice.

This webinar will introduce you to Reflective Practice, and share tips on how to manage and reduce stress in the workplace, particularly during the COVID-19 crisis.

Information on factors that impact on staff wellbeing, including burnout, vicarious trauma, compassion fatigue and moral injury. Guidance is also provided on how staff can look after themselves, and what support homelessness services should offer to their staff.

9-part bitesize e-learning and further resources for frontline staff in homelessness services who are looking to build on their knowledge, skills and understanding of supporting people who exhibit challenging behaviours.

Each Day Service should operate in line with its organisation’s mission and values, using clear guiding principles to ensure consistent and effective support. Homeless Link’s Principles for Day Services, developed with services across England, people with lived experience, Expert Link, and Housing Justice, provide a framework for effective practice.

Practical information about trauma and psychologically informed approaches.

A review of the literature, interviews with frontline staff working in homeless services, and interviews and focus groups with PWLE suggest the following appro…

People experiencing homelessness face significant healthcare challenges and significant barriers to accessing healthcare services. We have created a range of resources to ensure workers in the homelessness sector have existing skills and opportunities to talk to people around their healthcare needs.

Our podcast focusing on practice in the homelessness sector.

Practical guidance for people working in supported accommodation settings to prevent evictions and abandonments.

Guidance on palliative care including why it is relevant to the homelessness sector, and how services can identify and support those who may need palliative services.

When you work with someone who is distressed or has mental health needs, it can impact on your own wellbeing. You need to feel safe and well in order to effect…