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Guidance
Reflective practice in homelessness services
Updated: 18 Oct 2023
Guidance for homelessness services on implementing reflective practice.
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Webinar
Reflective Practice and Resilience 101: for frontline staff
Updated: 18 Oct 2023
This webinar will introduce you to Reflective Practice, and share tips on how to manage and reduce stress in the workplace, particularly during the COVID-19 crisis.
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Guidance
Staff wellbeing in homelessness services
Updated: 15 Jan 2025
Information on factors that impact on staff wellbeing, including burnout, vicarious trauma, compassion fatigue and moral injury. Guidance is also provided on how staff can look after themselves, and what support homelessness services should offer to their staff.
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Guidance
Trauma-Informed Care and Psychologically Informed Environments
Updated: 12 Aug 2024
Practical information about trauma and psychologically informed approaches.
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Guidance, Webinar
Holding conversations about health
Updated: 13 Aug 2024
People experiencing homelessness face significant healthcare challenges and significant barriers to accessing healthcare services. We have created a range of resources to ensure workers in the homelessness sector have existing skills and opportunities to talk to people around their healthcare needs.
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Guidance
Guidance for rough sleeping outreach services and volunteers
Updated: 27 Sep 2024
Guidance for frontline staff and managers working in rough sleeping outreach services and a printable information leaflet for new or existing volunteers for outreach services.
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Guidance
Preventing evictions and abandonment
Updated: 17 Jan 2025
Practical guidance for people working in supported accommodation settings to prevent evictions and abandonments.
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Podcast
Going Beyond: Homeless Link's practice podcast
Updated: 17 Jan 2025
Our podcast focusing on practice in the homelessness sector.
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Guidance
Case Management in the Homelessness Sector
Updated: 22 Mar 2022
How are organisations in England supporting the people they work with?